Frequently Asked Questions

Everything you need to know about shopping with Marnetic

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Marnetic accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my package in real-time?

Yes. Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery status.

Are your products covered by a warranty?

All Marnetic products come with a one-year limited warranty against manufacturing defects. If you experience any quality issues, we will replace your item free of charge.

How can I change or cancel my order?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer service team via live chat or email.